Delivering your product closer to your customer

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Company Profile

Favour Pet Foods was founded in 1982 by the present day Chairman, Neil McGarry. Neil started out working from small, rented premises in Antrim, manufacturing, marketing and selling his own brand of complete dog food, Favour. Within four years, there was a requirement to expand, and so Favour moved to premises in the Craigstown Industrial Estate.

In 1998, the opportunity arose for the company to acquire their own site, and the existing offices on the Magherabeg Road were purchased. This change of location coincided with a change in trading name from Favour Pet Foods to Contact Marketing. In 2003, the company registered as a limited company.

Meet the team

Sales and Distribution

The Sales and Distribution team are headed up by Steven McGarry. Steven joined the company in 1995 as a Trainee Field Sales Person and has progressed his way through the company to become the Managing Director for Contact Marketing (NI) Ltd. Steven is responsible for developing and implementing sales strategy, which requires him to manage and direct sales management and field sales, as well as involvement in Key Account responsibilities. Steven also works on developing links with potential export distribution partners.

Bryan Sterling, Sales Director, joined the company in 1999. Bryan’s role requires him to deal with Key Account management as well as being directly involved with, and delegating sales duties to, the van sales and core sales team.

William Dobbin heads up core sales which requires direct customer calling and close management of deliveries with the transport team.

Colin Bell and Gilmour Harkness, van sales merchandisers, are responsible for ensuring all in-store stands are kept well-stocked, clean and tidy.

Wallace Wilson and Adrian Hill are the lorry drivers who ensure your product is safely delivered to store on time.

Design and Marketing

Louise & JayneMarketing Director, Louise Corr, studied Design for seven years, graduating in 2001 with a BA (Hons) in Art & Design. On leaving University, Louise set up her own business until she was head hunted by Contact Marketing (NI) Ltd in 2002 where she is responsible for all design work.

Jayne Baillie graduated from the University of Edinburgh with a BSc (Hons) degree in Animal Science. She then went on to successfully study for a doctorate at the University of Newcastle. After graduating in 2003, Jayne worked briefly at the Roslin Institute, Edinburgh, before joining Contact Marketing (NI) Ltd in 2004.

Jayne is responsible for all enquiries on the Clinivet range of pet food, and works with Steven on the export side of the business. Jayne also looks after personnel issues.


The Production team are led by Operations Director, Neil J McGarry. Neil graduated from University of Ulster, Jordanstown with a Business Studies BA (Hons) and joined the company in 2006.


Neil is responsible for overseeing goods from when they enter the factory until they are dispatched for delivery. Neil is also responsible for looking after the out-source production of the firm, working with these other businesses to ensure the quality and production requirements of Contact Marketing (NI) Ltd are continually met.

Working alongside Neil are Kevin Crilly, Declan Corr, Roy Murdoch, Aaron McKeown, Kevin McCann and Thomas McNeil.


Angie & SheilaSheila McCann joined the company in 1988 as an Office Junior and has since progressed to Office Manager. Sheila is responsible for all aspects of the day-to-day running of the office as well as Credit Control and Management Accounts.

Angie McQuillan joined the company in 2005 as an Office Assistant. Angie’s duties include telephone reception, sales and order processing and invoicing.

Adult Centres

Contact Marketing (NI) Ltd work with Triangle Housing Association Ltd in providing support to people with disabilities or other disadvantaged groups to secure and maintain paid employment in the open labour market. As a result of participating in this scheme, Thomas McNeil now works at Contact Marketing (NI) Ltd two days a week, and work is also out-sourced to four Adult Centres (Muckamore, Broadway (Whiteabbey), Antrim Adult Centre and Wilson House Day Centre) throughout Co. Antrim.